I have known Chris, Don, Mike, Stacy, Reba, Amy and Kathy for almost 14 years now. Having an insurance agent to speak with in a time of need is something you don’t know you need until you have a claim. You can find cheap insurance on the internet, but what people don’t know is that when you have a water damage or a fire damage in your home it is very hard to get answers with an online insurance company. I have worked with 100s of people who have no idea what to do in the event of a major claim. To some companies and online carriers you are only a number or name. Upstate Insurance goes above and beyond to assist their customers with whatever questions they have about their policies or home or auto claim. They don’t want to lose customers and this is evident in the way they take care of them.